TERMS & CONDITIONS

Last updated: January 2026

Introduction

Welcome to Prism Digital Studio (“we”, “our”, “us”). By accessing or using our website, products, or services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of our website and services.

Services & Products

Prism Digital Studio provides a range of digital services and products, including website development, SaaS and web application development, Chrome extension development, branding and digital design, digital marketing services, and downloadable digital products such as extensions, templates, and software tools. Some services may require a separate written agreement outlining project scope, timelines, and deliverables. Digital products are delivered electronically and may require a valid license key to function.

Payments

All payments for digital products and services are processed securely through Stripe or other approved payment providers. We do not store or process card details on our servers. Payments for custom services follow the terms outlined in your proposal, invoice, or service agreement. Work on custom projects begins only after the agreed payment or deposit has been received.

Digital Products

Digital products are delivered electronically immediately after successful payment. Because digital items cannot be physically returned, all digital product sales are considered final unless otherwise stated. Any details regarding updates, license duration, or access rights are provided on the individual product page.

Digital Product Licensing

When you purchase a digital product from Prism Digital Studio, you receive a non‑exclusive and non‑transferable license to use the product for personal or commercial use, depending on the product description. You are not permitted to resell, redistribute, or sublicense the product, nor may you claim the product as your own creation. License keys must not be shared publicly or privately, and you may not reverse‑engineer or modify the product for resale or distribution. We reserve the right to revoke licenses if these terms are violated.

Refund Policy

All digital product sales are final. Since digital items cannot be returned, refunds are not offered unless the product is proven defective and we are unable to provide a fix or replacement. Refunds for custom services are handled on a case‑by‑case basis, and deposits or milestone payments are non‑refundable once work has begun. If you believe you were charged incorrectly, you should contact us within seven days so we can review the issue.

Cookie Policy

Our website may use cookies to improve functionality, enhance user experience, and analyze website performance. Cookies are small text files stored on your device that help websites operate more efficiently. Some cookies are essential for basic site functionality, while others help us understand how visitors interact with our website. Third‑party services, such as analytics tools, may also place their own cookies. You may disable cookies through your browser settings, but doing so may affect the performance or functionality of certain parts of the website.

Client Responsibilities

When working with us on custom services, you agree to provide accurate information, respond in a timely manner, supply any required assets such as content or branding materials, and review or approve work within agreed timelines. Delays in communication or asset delivery may affect project timelines.

Intellectual Property

All content, designs, code, and materials created by Prism Digital Studio remain our intellectual property unless explicitly transferred in writing. Digital products are licensed to you but are not sold outright. You may not copy, reproduce, or distribute our work without permission.

Website Use

By using our website, you agree not to engage in harmful or unlawful activities, including attempting unauthorized access, scraping content, distributing malware, or interfering with website functionality. Misuse of the website may result in restricted access or legal action.

Third‑Party Links

Our website may include links to third‑party platforms or services. These external websites operate independently, and we are not responsible for their content, policies, or practices. You access third‑party websites at your own discretion.

Limitation of Liability

Prism Digital Studio is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or digital products. While we strive to provide reliable and high‑quality services, we cannot guarantee uninterrupted access or error‑free performance.

Changes to These Terms

We may update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of our website or services after updates means you accept the revised terms.

Contact

If you have any questions about these Terms & Conditions, please reach out using our contact form.